Delivery Information
All delivery information and pricing on this website are estimates for mainland UK. Delivery timescales based on working days – Monday to Friday (except for public holidays). Deliveries outside mainland UK can take longer.
Requre your order for a particular date?
We recommend advising us of the date by adding comments to your online order or giving us a call on +44 1793 613088.
Sign for all deliveries showing date and time. Please check goods before signing for them. If damaged goods are signed for, we may not be able to replace them without additional costs.
All delivery times published on our web site or quoted are for guidance only. These are subject to goods being in stock. Whilst every efforts made to keep to the specified time, we will not be liable for any delay in delivery of goods.
All delivery addresses must be complete. They must also include a contact name, post code and telephone number. PO boxes are not acceptable.
Notice Boards and Whiteboards
Items with dimensions 1200 x 1200mm or larger being delivered to a residential address will incur a £12.00 surcharge per delivery. This is in addition to any regular carriage charges and will be invoived upon processing of your order.
Printed Graphics
All orders requiring a graphic are subject to site of artwork. And require at least 5 working days for output on your approval of a proof. We will endeavour to advise you of a delayed delivery but can not be liable for any delay in delivery of any goods.
Delivery timescales
Fast delivery
Orders received before 1.30pm on a normal working day are delivered the following working day. Subject to order/delivery details being complete/correct and stock availabilitiy.
Delivery timescale
Made to order products are made based on your order and cannot be returned. It is important that options such as sizing and finishes are double checked before ordering.
Made to order
Made to order products are made based on your order and cannot be returned. It is important that options such as sizing and finishes are double checked before ordering.
Artwork printing
Printing of your print ready artwork is included in the advertised pricing. Once you order has been placed, you can send us your artwork via a file transfer service such as WeTransfer or Dropbox. For more information on supplying us with artwork, please see our artwork guidelines.
Custom sizes
The product can be made to your specific sizing. Please note that custom sizes require the product to be made to order. Therefore not returnable.
Glass cabinets
For cabinets in stock, delivery lead times are 3-7 working days. For items not in stock we will contact you as soon as possible with available alternatives. However, for any out of stock cabinets the typical lead time is 10-12 weeks.
To ease the delivery of display cabinet(s), Access Displays Ltd need to make you are aware of circumstances surrounding deliveries.
All Kerbside deliveries unless arranged otherwise, are to the front door or reception of the premises. Involving no obstacles such as stairs, steps, steep inclines or descents. Goods will not be unpacked or taken anywhere inside the premises.
All Placement deliveries unless arranged otherwise, are to the ground floor of the shipping address. With clear access, involving no obstacles such as stairs, steps, steep inclines or descents.
Should delivery fail due to an issue with access, or no person(s) being available to accept delivery and sign for goods, a redelivery charge will occur. This may also include a charge for goods being placed into storage until redelivery.
All delivery pricing listed is based on a single cabinet delivered to a UK mainland address that is reachable on our couriers route. For areas such as Northern England and Scotland, we advise you to contact us for a delivery quotation. Delivery pricing is on the basis there is suitable parking and delivery access via level ground with no obstructions. For deliveries to Northern England, Scotland or outside UK mainland or with restricted parking or access, please contact us for a quote. These terms also apply to items marked with Free UK mainland delivery*.
Collection – From our warehouse in Maidenhead, UK
All collections must be arranged with us prior to your visit to our Maidenhead warehouse. Subject to stock. These cabinets are fully assembled and as such a suitable vehicle or courier will be required.
Delivery – Kerbside
The cabinet(s) will be delivered fully assembled and put by your front door in their packaging. It is your responsibility to unpack and position the cabinet(s). Given the weight of these products we strongly suggest that there are at least two people available to move the cabinet(s). Once we receive your order you will receive a delivery form to the email address provided on your order. Please complete the delivery form as soon as possible to avoid any delays in delivery.
Delivery – Placement
A 2 person installation team will deliver your cabinet(s) and take it into the ground floor of your premises. If you require the packaging to be taken away, or for the cabinet to be positioned on another floor we can do this for an additional charge. Please call us for further details. Once we receive your order you will receive a delivery form to the email address provided on your order. Please complete the delivery form as soon as possible to avoid any delays in delivery.
Timed Delivery
For rush jobs we do offer a timed delivery service. Please contact our sales team on +44 1793 613088 who will be happy to provide a quotation. Timed deliveries are not currently available with online orders.
Weekend Delivery
For Saturday AM delivery up to 12 noon please contact our sales team on +44 1793 613088. Weekend deliveries are not currently available with online orders.
Delivery to third party addresses
We do not recommend delivering direct to Hotel or conference venues prior to your arrival where parcels are signed for on your behalf. With shift changes and no formal goods inwards departments our advice is not to use this option. If you do choose this option then any dispute regarding lost, damaged or misplaced goods is between yourselves and the venue.
Same day delivery
Some of our products can be extremely heavy, fragile or difficult to transport such as glass displays cases. In these circumstances we use a dedicated same day delivery company. To keep costs down we may require assistance unloading at your premises. We reserve the right to refuse delivery if the location is difficult or a danger to our delivery driver.
